Pivotal Marketing
  • Slide 1

    Leading Contact Center Services with

          CRM & Loyalty Solutions & Data Analytics

    Learn More
  • Slide 2

    We Are The Team with

    Professionalism, Initiative, Flexibility, Commitment

    Meet Our Team
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    Best Quality Deliverables with

    Specific, Measureable, Attainable, Realistic & Timely

    About Us

OUR SERVICES

Contact Center

Provides inbound & outbound calls for telemarketing & telesales with facilities: 01 Call Center in HCMC, 1 Call Center in Hanoi and 200 Agents

CRM Solutions

CRM Strategy & Communications CRM and/or Loyalty Platform Development Program Operations & Management Analytics & Reporting Program Identity

Software Development

CRM system full design and deployment, Full software and web based application development including conceptual, design, development, test and maintenance, IT hardware servers installation, deployment and integration, IT PBX voice server development and maintenance, Digital marketing website design and implementation

Database Analytics

Database creation & List sourcing Access to our own database of high net worth individuals in HCMC and Hanoi Database cleaning, housing and management SMS & eDM campaign dispatch Analytics and response performance reporting

Mailing Facilities

Laser printing of letters and labels; Direct mail pack collation Post office services: mail dispatch and delivery Registration based mail delivery; direct mail delivered by messengers We are the largest private mailing agency in Vietnam with mailing fulfillment exceeding over 1.5 million per year, and growing

Field Marketing

Pivotal has the capability to perform a variety of field work functions for clients: Sampling at Office building, shopping center, Super market, apartments, mystery Shopper, Activation, Customer Service in marketing campaigns: on & off-line

ABOUT US

Welcome to Pivotal Vietnam. Pivotal is one of Vietnam’s leading call center, direct mailing & database generation facilities, with the capability to support to companies across the Country. Established in August 2005, Pivotal has facilities in both Ho Chi Minh City and Hanoi, with plans to expand into other urban centers such in the future.


Pivotal was established in response to increasing demand for a range of different telecommunication and mailing services. As a direct result of Vietnam’s increased economic and social development, consumers are becoming increasingly mature and confident in their purchasing power and decision making. This in turn places more emphasis on companies operating here to maximise their sales opportunities, as well as allowing them to forge links with their consumer bases, (both current and potential), in ways that simply weren’t possible five or ten years ago.


Pivotal’s capabilities can be employed by companies from all parts of the spectrum of industry. Initially established to focus on supporting the marketing strategies of some of the biggest companies in the Region, a diversified portfolio of services now allows for a much greater variety of partnership possibilities, the full extent of which is detailed across this site.

 

MEET THE TEAM

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Telemarketing Team

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Telesales Team

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Field Marketing Team

team 4

Mailing Team

team 5

CRM Planning

OUR CLIENTS

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CONTACT US

Our Office

+84 39111190

info@Pivotalvietnam.com

http://www.pivotalvietnam.com

3rd Floor, PVFCCo Building, 43 Mac Dinh Chi, Da Kao Ward, District 1, Ho Chi Minh City, Vietnam